HOW TO USE MEMBER NUMBER

Member number makes returning your 10¢ containers and receiving your refund easy.

FOUR EASY STEPS

Signing up for a member number takes 30 seconds — all you need is your contact and payment details.

Once you're logged in, click Member number in the menu and your unique ID will appear.

Download it to your phone's digital wallet (or note it down) so you have it handy during your next return.

Set or update your preferred payment method by clicking Account before choosing Payment method.

On mobile, you can find Account by clicking the green figure in the top right corner.

During your next return, show your member number, or if you're doing Drop & Go, write your member number on a tag.

We'll count your 10¢ containers, record it on your account, and process your refund using your preferred payment method.

Set cash, bank or PayPal transfer, or donation as your preferred payment method.
Want to donate your refund? Explore and save one of our registered charities, community groups, schools, or local clubs, to your account.

Update your contact and payment details by logging in to your member number account.
Change your preferred payment method (including who you donate to) with a click of a button.

Never be without your details again. If you own an Apple or Android device, you can download your member number straight to your digital wallet.

Want to see how many 10¢ containers you have saved from landfill?
When you make a return with your member number, we'll record it on your account so you can track your return history.